residence management
A bespoke residence management service designed specifically for clients with complex and demanding residence requirements.
We begin with a full assessment of your property to build an understanding of the condition and functionality of its systems and assets, and discuss your preferences in order to create a complete picture of your requirements.
Accordingly, we then tailor the appropriate elements of our service
to deliver and truly comprehensive practical and administrative solution.
Service elements include for example:
Assignment of a dedicated senior property manager
Weekly property inspections and reporting
Secure key holding and access management
Vendor selection and management
Expense fund, expenditure management and accounting
Composition and management of planned preventative maintenance schedule
Reactive maintenance management
Full administration and utility supplier management
24/7 emergency response and issue resolution
In house housekeeping, cleaning and linen services
Homecoming preparation
maintenance
planned preventative maintenance
A key component of our residence management service, this involves the composition, implementation, and management of an agreed Planned Preventative Maintenance (PPM) schedule of the properties primary facilities and operating systems.
Typically, the PPM covers the following elements:
Building Management System
Fan Coil Units
Mechanical Ventilation & Heat Recovery
Audio Visual System
Lighting Control System
Electrical Systems
Under Floor Heating System
Variable Refrigerant Flow System
Fire Detection and Alarm System
Elevator Mechanicals
Leak Detection System
Sanitary and Water System
Gas Facilities
Extraction and Waste Systems
All PPM activity is fully managed, and detailed budgeting is provided in advance, with annual review.
reactive maintenance service
Provision of a minor reactive maintenance service utilising selected experienced vendors, as required, for resolving issues such as:
Plumbing / Drainage
Minor Electrical
Flooring / Woodwork Repair
Specialist Light Bulb Replacement
Door Hardware / Lock Adjustment
Minor Decorative Works
housekeeping & Cleaning
Conducted by our in house housekeeping and cleaning team,
a range of domestic services to support our residential property management service and ensure the property is always clean, presentable and ready for use at any given time.
Scheduling can be arranged to suit the property usage, and periodic maintenance cleaning when not in use.
Associated services are available as part of the wider housekeeping and cleaning service, which include but are not limited to;
Domestic cleaning (interior and exterior)
Window cleaning
Carpet cleaning
Chandelier cleaning
Full housekeeping service
Homecoming preparation
Fridge stocking / groceries
Full linen service
Concierge
lifestyle services
Also under our residential property management service we offer a range of lifestyle services that add value to the core proposition. Available upon request, these services can include but are not limited to;
Vehicle management
Catering services
Private travel management
Personal shopping
Pet care
Event access
Art advisory & purchase
Personal training
Restaurant booking
Ticket booking (theatre and events)